Privacy Policy

ClientCzar Privacy Policy

Effective Date: January 1, 2026

Introduction

ClientCzar (“Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy of visitors to our website and users of our digital marketing services, including but not limited to SEO, Google Ads, Facebook Ads, review generation, reputation management, and video advertising services (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website or use our Services. By using our website or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website or Services.

Information We Collect

Personal Information:

• Name, email address, phone number, business name, physical address
• Payment information (processed securely through third-party providers)
• Account login credentials

Non-Personal Information:

• Browser type and version
• IP address
• Device information
• Website analytics data (e.g., time spent on pages, clicks, page views, referring URLs)

Cookies and Tracking Technologies:

• We use cookies, web beacons, and similar tracking technologies to improve user experience and provide relevant advertising.
• You may opt out of cookies via your browser settings, but this may affect site functionality.

How We Use Your Information

We may use the information collected for the following purposes:

• To provide, improve, and personalize our Services
• To process transactions and send transaction-related communications
• To respond to inquiries and provide customer support
• To send promotional materials and marketing communications (you may opt-out at any time)
• To monitor and analyze website traffic and trends
• To prevent fraudulent activity and ensure security
• To comply with legal obligations

Lead Intake, Communications, Call Recording, and Outreach Consent

ClientCzar may collect and process personal information when you submit a form, request a consultation, schedule a call, start a chat, respond to an advertisement, contact us by phone, text message, email, social media, or otherwise interact with our website, mobile applications, advertising campaigns, landing pages, or Services.

This information may include your name, business name, phone number, email address, website, business address, service interests, message content, call details, communication preferences, lead source, campaign source, device information, IP address, browser information, form submission details, consent records, and related interaction history.

We may use this information to respond to your inquiry, contact you about your request, provide customer support, schedule appointments, deliver service updates, send account notifications, send marketing communications where permitted, evaluate lead quality, personalize communications, improve our Services, maintain records of consent, prevent fraud, and comply with legal obligations.

ClientCzar may contact you through multiple outreach touchpoints, including phone calls, SMS/text messages, email, voicemail, website chat, mobile app notifications, social media messages, retargeting audiences, appointment reminders, account notifications, and other communication channels related to your inquiry, account, or Services. Message frequency may vary depending on your request, account activity, and communication preferences.

Calls with ClientCzar may be monitored, recorded, transcribed, summarized, or analyzed for quality assurance, training, customer support, dispute resolution, compliance, security, and service improvement purposes. By continuing a call after receiving notice that the call may be recorded, you consent to such recording where permitted by law. If you do not consent to call recording, please notify us during the call or contact us using another available method.

By providing your phone number or other contact information, you consent to be contacted by ClientCzar regarding your inquiry, account, requested services, service updates, and related business communications. Where required by law, we will obtain your express written consent before sending marketing text messages or using automated dialing, prerecorded, artificial voice, or similar technologies for marketing communications.

You may opt out of marketing SMS messages at any time by replying STOP. You may reply HELP for assistance. Message and data rates may apply. Opting out of marketing communications does not prevent ClientCzar from sending non-marketing, transactional, service-related, billing, legal, security, or account-related communications where permitted by law.

ClientCzar may receive leads or inquiries from third-party platforms, advertising partners, referral sources, directories, social media platforms, lead forms, marketplace forms, or other business channels. We use such information only as permitted by law, our agreements, applicable platform terms, and the consent or preferences associated with the lead source.

We may maintain records of your consent, opt-in source, opt-in timestamp, form submission, IP address, user agent, communication history, opt-out request, and related compliance information to help demonstrate compliance with applicable laws, carrier requirements, platform rules, and our internal policies.

How We Share Your Information

• With Service Providers: Third-party vendors who assist in operating our business (e.g., payment processors, advertising partners, website hosting services).
• Legal Requirements: If required to comply with laws, legal processes, or government requests.
• Business Transfers: In the event of a merger, sale, or acquisition of ClientCzar.
• Aggregated or De-Identified Data: We may share anonymized data with partners for business analysis.

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Choices and Rights

• Access & Correction: You may request access to or corrections of your personal data.
• Opt-Out: You may unsubscribe from marketing emails using the “unsubscribe” link.