Accessibility Statement

ClientCzar Accessibility Statement

Effective Date: January 1, 2026

Commitment to Accessibility

ClientCzar (“Company,” “we,” “us,” or “our”) is committed to providing a website, mobile application experience, digital communications, online forms, documents, and services that are accessible to the widest possible audience, regardless of technology, ability, or disability.

We are continually working to improve the accessibility, usability, and compatibility of our digital properties so that all users, including individuals who use assistive technologies, can access information, communicate with us, request services, review policies, and interact with ClientCzar as effectively as possible.

Accessibility Standards

ClientCzar aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and, where reasonably achievable, WCAG 2.2 Level AA. These guidelines explain how to make digital content more accessible for people with disabilities and more usable for everyone.

Our accessibility efforts are designed to support users with a range of visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Accessibility is an ongoing process, and we continue to evaluate and improve our digital properties over time.

Scope of This Statement

This Accessibility Statement applies to digital content, features, and services controlled by ClientCzar, including our website, mobile applications, landing pages, contact forms, lead forms, scheduling flows, policy pages, account-related communications, digital documents, customer support channels, and other online services operated by ClientCzar.

This statement also applies to ClientCzar-controlled content used in connection with our Privacy Policy, Terms of Service, consent forms, opt-in forms, unsubscribe processes, account deletion requests, customer communications, proposals, reports, invoices, and other digital materials we provide to clients, customers, users, leads, and website visitors.

Accessibility Measures

ClientCzar may take a variety of measures to support accessibility, including reviewing and improving page structure, headings, text readability, color contrast, keyboard navigation, focus states, form labels, form instructions, error messages, image alternative text, link clarity, button labels, mobile usability, responsive layouts, and compatibility with commonly used assistive technologies.

We may also review and improve accessibility for digital communications and documents, including emails, SMS-related instructions, online policy notices, PDF or downloadable materials, reports, proposals, billing-related documents, and customer support resources when such materials are controlled by ClientCzar.

Assistive Technology Compatibility

ClientCzar strives to make its digital properties compatible with current versions of major browsers, operating systems, mobile devices, screen readers, keyboard navigation tools, magnification software, voice recognition software, and other assistive technologies where reasonably practical.

Because technology changes over time, users may experience different results depending on their browser, device, assistive technology, settings, network conditions, and the specific page or feature being used.

Third-Party Content, Tools, and Platforms

Some areas of ClientCzar’s website, mobile applications, or services may include third-party content, plug-ins, embedded tools, payment portals, scheduling systems, maps, videos, analytics tools, social media feeds, chat tools, advertising platforms, directory platforms, or external links that are not fully controlled by ClientCzar.

While ClientCzar works to choose and use vendors, tools, and platforms that support accessibility where reasonably practical, some third-party content or functionality may not fully conform to the same accessibility standards. ClientCzar is not responsible for the accessibility of third-party websites, platforms, or services that are owned, operated, or controlled by others.

Known Limitations and Ongoing Improvements

Although ClientCzar works to maintain accessible digital experiences, some content, features, integrations, or documents may not yet fully conform to our accessibility goals. Accessibility is an ongoing effort, and we may identify, prioritize, and remediate accessibility issues as part of our website maintenance, mobile application updates, content updates, vendor reviews, and service improvement processes.

We welcome feedback from users and take accessibility-related concerns seriously. Reports from users help us identify barriers, improve the experience, and support reasonable access to our services and information.

Alternative Formats and Reasonable Assistance

If you need information from ClientCzar in an alternative format, or if you need assistance accessing our website, mobile applications, forms, policies, communications, documents, account information, or services, please contact us using the information below.

Depending on the nature of the request, ClientCzar may provide reasonable assistance or alternative formats, such as accessible electronic documents, plain-text information, phone support, email support, assistance with a form, or another reasonable method of communication where appropriate and feasible.

Accessibility Feedback and Contact Information

If you experience difficulty accessing any part of ClientCzar’s website, mobile applications, forms, policies, communications, or services, or if you would like to report an accessibility issue, please contact us:

• Phone: 800-291-2927
• Email: [email protected]
• Website: www.ClientCzar.com

When contacting us, please describe the accessibility issue, the page, form, feature, document, or service involved, the assistive technology or device you are using if applicable, and the best way to reach you.

ClientCzar will make reasonable efforts to review and respond to accessibility-related requests within one to five business days. Some issues may require additional time to investigate, test, coordinate with vendors, or implement a reasonable solution.

Non-Discrimination and Equal Access

ClientCzar does not discriminate on the basis of disability. We will make reasonable efforts to provide equal access to our digital services, communications, customer support, and business information, and to provide reasonable modifications or auxiliary support where required and appropriate.

Accessibility and Privacy Notices

ClientCzar works to make privacy notices, terms, consent forms, opt-in forms, unsubscribe processes, account deletion instructions, and other legally required notices reasonably accessible to users with disabilities. If you cannot access any required notice, policy, or form, please contact us and we will make reasonable efforts to provide the information in an accessible alternative format.

No Guarantee of Complete Accessibility

ClientCzar strives to improve accessibility and usability; however, no website, mobile application, document, third-party tool, or digital service can be guaranteed to be completely accessible at all times. We encourage users to contact us if they encounter an accessibility barrier so we can review the issue and determine an appropriate response.

Updates to This Accessibility Statement

ClientCzar may update this Accessibility Statement from time to time to reflect changes in our digital properties, accessibility practices, legal requirements, technology, or services. Updates will be posted on this page with the revised Last Updated date.

Last Updated: January 1, 2026