ClientCzar Terms of Service Agreement
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. The following are terms of a legal agreement between you (“Client” or “Customer”) and ClientCzar (“Company”). By purchasing ClientCzar services or submitting your payment information, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms and conditions, you must not accept this agreement and may not use the ClientCzar site or services.
Introduction
ClientCzar provides a range of digital marketing solutions designed to enhance your online presence and business performance. These offerings include, but are not limited to, Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, social media marketing, review generation, reputation management, website development and management, and video advertising.
Definitions
Services: The various digital marketing offerings provided by ClientCzar, including SEO, PPC, social media marketing, review generation, reputation management, website development and management, and video advertising.
Client Materials: Content, trademarks, logos, photos, videos, advertisements, information, and all other materials provided or identified by the client for use in the Services. Client acknowledges that Client Materials do not include any materials, assets, or intellectual property created by ClientCzar during the execution of the Services.
Deliverables: The specific outputs of the Services provided by ClientCzar to the Client, as outlined in the service agreement or proposal.
Intellectual Property Rights
Ownership: All intellectual property rights in the Deliverables shall be owned by ClientCzar until full payment for the Services has been received. Upon full payment, ownership of the Deliverables will transfer to the Client, except for any ClientCzar proprietary tools, methodologies, or materials incorporated into the Deliverables, which shall remain the property of ClientCzar.
License: ClientCzar grants the Client a non-exclusive, non-transferable, revocable license to use ClientCzar’s proprietary tools, methodologies, or materials solely for the Client’s internal business purposes.
Ad Management Fees
All advertising campaign management services provided by ClientCzar are subject to a management fee of 20% of the total ad spend unless otherwise specified or discounted in writing.
Payment Terms
The Client agrees to pay ClientCzar the fees specified in the service agreement or proposal. All payments are due within thirty (30) days of the invoice date, unless otherwise specified. Late payments may be subject to a late fee of 1.5% per month, or the maximum rate permitted by law, whichever is lower. ClientCzar reserves the right to suspend the Services if the Client’s account is overdue by more than thirty (30) days.
Payment Method and Account Setup
ClientCzar issues all invoices through QuickBooks Online. Upon receiving their first invoice, clients will be prompted to create a free QuickBooks account if they do not already have one. This account setup is required for billing purposes and does not incur any charges beyond the ClientCzar invoice itself. Clients are responsible for completing this setup to ensure timely payment processing.
Ongoing Services
ClientCzar provides continuous monthly services, including but not limited to SEO improvements, PR syndication, content creation, listing optimization, and audience expansion across digital platforms. Even during periods without active advertising campaigns, strategic visibility and discovery efforts are ongoing. Clients are encouraged—but not required—to schedule regular (weekly or monthly) strategy calls to ensure campaign alignment and maximum impact.
Public Relations & Authority Development
ClientCzar may provide public relations support and third-party media placement services as part of your marketing strategy. These efforts are designed to increase brand visibility, build credibility, and enhance search engine performance. All media distribution and placements are subject to approval by the third-party publication and their editorial policies.
Platform Scope and Visibility Efforts
ClientCzar may optimize client visibility across search engines (Google, Bing, Yahoo), map platforms (Google Maps, Apple Maps, Waze), voice assistants (Alexa, Siri, Google Assistant), and discovery tools (TikTok, Nextdoor, Snapchat Maps, Yelp, and others), regardless of whether active ad campaigns are running. Ongoing work includes listing management, metadata refinement, strategic content distribution, and audience growth initiatives, among other efforts. For more information, please contact your ClientCzar representative or reach us at (800) 291-2927 or info@clientczar.com.
Platform Compliance & Best Practices
ClientCzar is not currently a certified Google Partner but operates in alignment with Google’s Partner Program standards and other industry best practices. This includes transparent reporting, ethical campaign management, data-driven strategy, and compliance with platform guidelines across Google, Meta, TikTok, and others. Clients may be required to maintain verified platform accounts and share appropriate administrative access to enable full campaign management.
Google My Business (GMB) Verification Requirement
For local SEO and Google Business Profile optimization services, the customer is required to complete the Google My Business verification process. Google may send a verification postcard containing a unique code to the business address. It is the customer’s responsibility to receive this postcard and provide the verification code to ClientCzar promptly. Optimization efforts cannot commence until this verification is successfully completed. Any delays in providing the code may result in service postponements.
Governing Law and Arbitration
This Agreement shall be governed and interpreted according to the laws of the State and County of Marin, California. Any disputes arising under this agreement shall be resolved exclusively through binding arbitration in Marin County, California.
Final Agreement
This Agreement supersedes any other oral or written agreements regarding the services specified herein. No modifications to this agreement are valid unless in writing and signed by both parties.
Terms of Service are subject to change without notice.